IPCheck Server Monitor - User Manual

Using IPCheck Server Monitor

Welcome to IPCheck Server Monitor

Why should you monitor your websites and servers?

Overview of Features

Your choice of interface - Web browser based, Windows based or PocketPC based

Reporting and Trend Analysis

Sensor Alert Notification and Messaging

Built-in Webserver and SQL Database

Multi User Management

Offering Monitoring Services with the ISP Edition

Skinning of Web Interface and Emails

Features in Detail

Available Sensor Types

Available Licensing

Freeware Edition

Trial Edition

Commercial Editions

Installation

Installing the software on your server

System Requirements

Installing IPCheck Server Monitor

Uninstalling IPCheck Server Monitor

Choosing between Web Interface and Windows GUI

Using the Windows GUI

Installing the Windows GUI

Starting the Windows GUI

How the Windows GUI is organized

Working with Groups

Working with Servers

Working with Sensors

Recent Messages

Tags

Editing the Groups, Servers, and Sensors

Windows GUI Options

Popup Window Notification

Taskbar Tooltip Notification

Play Sound Notification

Say Message Notification

Notification Options

Application Startup&Look&Feel

Using the Web Interface

Logging into your account using the Web GUI

How the web interface is organized

Groups

Servers

Sensors

Summary, Tags, and Recent Messages

Main Toolbar

Pop-Up Menus

User Menu

Group Menu

Server Menu

Sensor Menu

Page Refresh

Managing Groups, Servers, and Sensors

Managing Groups

Adding and Editing Groups

Deleting Groups

Folding/Unfolding

Sorting Groups

Pausing/Resuming Monitoring for a Group

Exporting/Importing Groups

Managing Servers

Adding and Editing Servers

Deleting Servers

Duplicating a Server

Folding/Unfolding

Checking a Server's Trace Route

Sorting Servers

Pausing/Resuming Monitoring for a Server

Managing Sensors

Adding Sensors

Editing Sensors

Reviewing a Sensor's Status

Deleting Sensors

Sorting Sensors

Pausing/Resuming Monitoring for a Sensor

Working with Tags

Managing "My Account"

Accessing Your Account

Editing Account Information

Changing your login password

Deleting your Account

Quick View

Managing Notifications, Latencies and Dependencies

Definitions: Notifications, Latencies and Dependencies

Situations that can trigger Notifications

How Notifications and Latencies work together

Selecting Notifications and Latencies for Groups, Servers and Sensors

Adding and Editing Notifications

Deleting Notifications

Pausing/Resuming Notifications

Testing Notifications

Cross Reference of Notifications and Latencies

Notification Message Tags

Managing Dependencies

Dependency Concept

Dependency Example

Using Tracert to Find Out Hop IP Addresses

Group, Server and Sensor Dependencies

Notification Dependencies

Admin Dependencies

Managing Schedules

Editing Schedules

Pausing/Resuming Schedules

Deleting Schedules

Sensor Types in Detail

Information that applies to all sensors

Basic Sensors

PING Sensor

What it means when the PING sensor is up

What it means when the PING sensor is down

PORT Sensor

What it means when the PORT sensor is up

What it means when the PORT sensor is down

HTTP Sensor

Bandwidth Issues

Website Traffic/Logfile Analysis Issues

What it means when the HTTP sensor is up

What it means when the HTTP sensor is down

Advanced Sensors

HTTP Advanced Sensor

What it means when the HTTP Advanced Sensor is up

What it means when the HTTP Advanced Sensor is down

HTTP Transaction Sensor

What it means when the HTTP Transaction Sensor is up

What it means when the HTTP Transaction Sensor is down

Protocol Sensors

DNS Sensor

What it means when the DNS Sensor is up

What it means when the DNS Sensor is down

SMTP Sensor

What it means when the SMTP Sensor is up

What it means when the SMTP Sensor sensor is down

POP3 Sensor

What it means when the POP3 Sensor is up

What it means when the POP3 Sensor is down

FTP Sensor

What it means when the FTP Sensor is up

What it means when the FTP Sensor is down

Custom Sensors

HTTP Content Sensor

Script Sensor

TCP Script Sensor

Custom Sensor

SQL Server Sensors

System Sensors (Local or Remote)

Service Sensor (Local or Remote)

File Sensor (Local or Remote)

Disk Space Sensor (Local or Remote)

Event Log Sensor (Local or Remote)

SNMP Sensors

SNMP Version 1, 2c and 3

What is an "SNMP Community String"?

SNMP Sensor Types

Creating a New SNMP Sensor

Common Settings for all SNMP Sensor Types

SNMP Traffic Sensor

SNMP Advanced Sensor

SNMP Helper Sensor

OID/MIB Library Sensors

Technical Details for EXE and DLL Custom Sensors

EXE Sensors

DLL sensors

Technical Details for Script and TCP Script Custom Sensors

Script Basics

Supported Script Grammar

Script String Functions

Copy(S; Index, Count: Integer): string

Delete(var S: string; Index, Count:Integer)

Insert(Source: string; var S: string; Index: Integer)

Pos(Substr: string; S: string): Integer

Length(a:string):integer

UpperCase(s:string) :string

LowerCase(s:string):string

CompareStr(s1,s2:string):integer

CompareText(s1,s2:string):integer

AnsiUpperCase(s:string):string

AnsiLowerCase(s:string):string

AnsiCompareStr(s1,s2:string):integer

AnsiCompareText(s1,s2:string):integer

Trim(s:string):string

TrimLeft(s:string):string

TrimRight(s:string):string

IntToStr(a:integer):string

IntToHex(value:integer;digits:integer):string

StrToInt(s:string):integer

StrToIntDef(s:string;default:integer):integer

FloatToStr(a:float):string

Script Date/Time Functions

EncodeDate(Year, Month, Day: Word): DateTime

EncodeTime(Hour, Min, Sec, MSec: Word): DateTime

DecodeDate(Date: DateTime; var Year, Month, Day: integer)

DecodeTime(Time: DateTime; var Hour, Min, Sec, MSec: Word)

DayOfWeek(Date: TDateTime): Integer

Date:DateTime

Now:DateTime

DateToStr(Date: TDateTime): string

TimeToStr(Date: TDateTime): string

DateTimeToStr(Date: TDateTime): string

Script Arithmetic Functions

Round(a:float):integer

Trunc(a:float):integer

Dec(a:integer or float)

Inc(a:integer or float)

Random

Other Script Functions

snmpget

Beep

Using the Control Panel

Control Panel System Tab

Control Panel Email Tab

Control Panel Templates Tab

Control Panel Messaging Tab

Control Panel Sensors Tab

Control Panel Probes Tab

Control Panel Tools Tab

Control Panel Administrator Tab

Control Panel Skinning Tab

Control Panel License Tab

Control Panel ISP Settings Tab

Server and User Account Administration

Web Based Administration vs. the Admin Control Panel

Web Based Administration

Reviewing IPCheck's System Status

Monitoring one IPCheck instance with another instance of IPCheck

Working with Multiple Users

Multi User Features

Additional Features of the ISP Edition

Editing User Accounts

Adding New Users

Editing User Settings (ISP Edition only)

Editing ISP Settings (ISP Edition only)

Reporting and Graphing

Creating Reports and Graphs

Reviewing Messages/Errors

Reviewing the Complete Activity Data

Working with Email Reports

Tips&Tricks

Visit the Paessler Knowledgebase

Automatic Network Discovery

Working with Network Maps

Creating a Network Map

Viewing Network Maps

Paessler SNMP Helper

SNMP Helper License Options

Fully Integrated Into Paessler's Monitoring Products

SNMP Helper Freeware Edition

SNMP Helper Pro Edition and its Extensions

Installing Paessler SNMP Helper

Importing MIBs using Paessler MIB Importer and Converter

How to import an MIB File

Planning large Installations of IPCheck Server Monitor

Memory Usage

CPU Load

Network Load

Multi Location Monitoring Using Remote Probes

Setting up a Remote Probe

Configuring a Remote Probe

Firewall Issues

Configuring Remote Probes in the Admin Control Panel

Publishing Current Monitoring Status

Simple Solution: Publishing a Group of Servers

Advanced Options: Including Monitoring Information In Your Intranet or Website

Changing the Look&Feel of IPCheck Server Monitor

Editing Web Skins

Editing Web Templates

Setting Up SMS and Pager Notifications

Installing a custom SSL key

Appendix

Support

Copyright

Consulting and Custom Software

General License Terms and Conditions

Acknowledgements

 

What is IPCheck Server Monitor?

IPCheck Server Monitor makes it easy and affordable to detect network and website failures early. IPCheck Server Monitor helps organizations monitor critical network resources and immediately detect system failures or performance problems to minimize downtimes and avoid economic impact.

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