If Version 4.x is installed

Version 4 must be uninstalled before version 6 can be installed. Historic monitoring data will be preserved and automatically loaded as soon as you start version 6 for the first time.

When upgrading from Version 4 to Version 6 of PRTG Traffic Grapher please keep the following points in mind:

·      After uninstalling Version 4 simply run the standard setup process of Version 6 as described in the previous section.

·      As usual for any software installations it is strongly recommended to create a backup of your data (i.e. the “*.prtg” file and your monitoring database) before proceeding with the installation. These files are usually stored in the following folder.

C:\Documents and Settings\All Users\Documents\PRTG Traffic Grapher

·      Version 4 must be uninstalled before Version 6 can be installed. The uninstaller will only remove the software, all your data and settings will remain untouched on the disk.

·      Your sensor settings and the historic monitoring data will be automatically loaded & converted as soon as you start version 6 for the first time.

·      After running version 6 once you can not go back to version 4 because the file formats are not backward compatible.

·      If you are using panel based authentication in the web server please check the converted new web server user accounts after upgrading.

·      Since the reporting system was completely changed, the V4 email reports are not supported anymore and you must create new reports.